Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 How do I remove a wireless profile from an iPad/iPhone/iPod?


First, make sure your device does not remember the network:


Go to Settings > Wi-Fi

Tap the blue arrow (>) or information symbol (i) next to the network name.

Choose Forget this Network.


To remove the wireless profile from an iOS device:


Go to Settings > General > Profiles

Select the profile you wish to remove (eduroam or UI-Wireless-Setup, for example)

Select Remove


If asked, enter your device’s security PIN number


Was this article helpful? yes / no

Powered by Help Desk Software HESK, in partnership with SysAid Technologies