Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 Category: Miscellaneous General Articles of interest

Articles in this Category

General Troubleshooting Guide
I thought I'd put together some basic, generic troubleshooting, information for you to try prior to logging a job. I seem to be getting issues logged that disappear by the time I get to them so hop...
Article not rated yet
How to get a website unblocked.
Websites are blocked (black listed) and unblocked (white listed) on Netspace's servers in collaboration with DET. From that list, we can whitelist sites as needed. Unfortunately, I can't just unblock ...
Article not rated yet
New Users - Staff and Student user creation.
Staff and Students are automatically created on the Curriculum Network at 7am every day so there should no reason to request a user be created. Normally the day after they are entered into Cases21.   ...
Article not rated yet

Powered by Help Desk Software HESK, in partnership with SysAid Technologies